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Jumping Mountain Biker

CW WORKS

We Can Fix That

ABOUT

We are passionate about mountain bikes!

CW Works is at the top of our industry, standing out from the competition in more ways than one.

 

We are proud to be the Official Warranty & Service Center for 

X-Fusion in Australia.

 

CW Works (based in VIC) provides so much more than your average service. We are qualified and have over 15 years of experience in the Bicycle industry. Everything we do is geared towards showing our customers how much we care about their needs, and delivering the results they want.

Mountain Biking in the Fog
Bike Wheel Fix

X-FUSION WARRANTY & SERVICE CENTER

We are proud to be the official service center for X-Fusion in Australia! 

All  X-Fusion Service, repairs and warranty requests must be booked in the link above. Once the form is completed, you will receive an email with a copy of your responses. Please print a copy and enclose with the items and send via a tracked service to:

 

CW Works

127 Amber Crescent

Narre Warren VIC 3805

 

Once received by CW Works, your case will be processed and should be completed within 3 business days (pending parts availability) . If there are any delays, a member of our support team will be in touch. 
 

Terms & Conditions

X-Fusion warrants all products to be free from defects for two years from purchase date.

Proof of purchase for warranty requested work is mandatory, or the work will be charged. 

Please clean the product thoroughly before shipping. Not cleaning will delay service time and will incur a cleaning charge of $20 per product.

We do not accept customer drop-off of product.

All fork and shock full service includes:

Full strip down, clean and inspection, all new seals and oil. 
If we find other damaged parts we will contact you first to advise of any extra charges before carrying out the work.

HOURS OF OPERATION

Open for Business

Mon - Fri: 8am - 5pm

​​Saturday: 8am - 12pm 

Mountain Bikers

CONTACT US

Would you like additional information about us or our services? Please reach out. We’d be happy to hear from you.

0433 731 691

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